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managing services

Problem Statement / Requirements:

starbucks background The purpose of this option is to research on a service industry or a service company and present the results in written and oral forms. If you choose to research on a service industry, the report should introduce some background information on the industry (e.g., market size, major players, etc.),. If you choose to research on a service company, the report should introduce some background information on the firm (e.g., services provided, business size, competitive position, location, internal/external interesting facts, etc.) i just need one page  Also please i need to create a powerpoint i will do it i just need important points at the bottom of the page to add to my power point thank you
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